ktx8's Privacy Policy

1 What Information We Collect

ktx8 collects two types of information — what you provide directly and what is collected automatically.

1.1 Information You Provide

• Full name, date of birth, and national ID number (for age verification — only users aged 21 or above are eligible)
• Email address and mobile number
• Residential address
• Financial information — details related to bKash, Nagad, Rocket, or bank accounts (for processing transactions)
• Documents required for identity verification (NID card, passport, etc.)
• Information provided when contacting the support team

1.2 Automatically Collected Information

• IP address and device information (operating system, browser type)
• Website visit times, page view history, and click data
• Information collected via cookies and similar tracking technologies
• Transaction history and gaming activity data
• Login and logout times, session duration

2 Purpose of Data Use

ktx8 uses your information only for the following legitimate purposes:

• Account Management: To create, verify, and secure your account.
• Service Delivery: To effectively operate betting, gaming, and other services.
• Financial Transactions: To process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
• Age & Identity Verification: To ensure that only users aged 21 or above can access our services.
• Customer Support: To help resolve any issues you may have.
• Responsible Gaming: To monitor gaming patterns and identify and prevent potentially risky behaviour.
• Fraud Prevention: To ensure account security and protect against unauthorised activity.
• Service Improvement: To analyse user experience and improve platform quality.
• Communications: To send important updates, security alerts, and account-related notifications.

3 Data Storage & Security

ktx8 follows industry-standard technologies and processes to keep your personal information secure.

3.1 Technical Security Measures

• All data transmission between you and our servers is encrypted using SSL (Secure Socket Layer) encryption technology.
• Sensitive information, particularly financial data, is stored using high-grade encryption algorithms.
• Regular security audits and vulnerability assessments are conducted.
• Access control measures ensure that only authorised staff can view user information.

3.2 Data Retention Period

Your information will be retained for as long as your account is active and for as long as necessary to meet applicable legal obligations thereafter. Financial transaction records are retained for specified periods in accordance with regulatory requirements.

4 Sharing Information with Third Parties

ktx8 never sells or rents your personal information to third parties for commercial purposes. However, information may be shared in the following circumstances:

• Payment Providers: Necessary information is shared with relevant financial institutions for processing bKash, Nagad, Rocket, and bank transfer transactions.
• Technology Service Providers: Limited information may be shared with technology partners used to operate the platform. These partners are bound to comply with our Privacy Policy.
• Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a legal authority.
• Fraud Prevention: Information may be provided to relevant authorities to prevent financial crime or fraudulent activity.

5 Cookie Policy

The ktx8 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve website functionality.

5.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and operating core functions.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Used to monitor and improve website usage.

You can manage cookies through your browser settings, though disabling certain cookies may limit website functionality.

6 Your Rights

You retain the following rights regarding your personal information:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: The right to request correction of any inaccuracies in your information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to Restrict Processing: The right to request that use of your information be limited in certain circumstances.
• Right to Portability: The right to receive a copy of your information in a structured format.
• Right to Object: The right to object to certain types of data processing.

To exercise these rights, contact us at [email protected].

7 Privacy of Minors

ktx8's services are for users aged 21 or above only. We do not knowingly collect personal information from minors. If we become aware that a minor is using our services or has provided information, that account will be closed immediately and the relevant data will be deleted.

If you become aware that a minor has registered on our platform, please notify us at [email protected].

8 International Data Transfers

Your information may be stored or processed outside Bangladesh as required for ktx8's operations. In such cases, we ensure that adequate security measures are maintained in accordance with applicable data protection laws.

For transfers of data to third countries, we ensure that the receiving party is contractually bound to uphold our privacy standards.

9 Marketing Communications

With your consent, ktx8 may notify you about relevant offers, promotions, and updates. Every marketing message will include an option to unsubscribe.

You may opt out of marketing communications at any time. However, important service-related notifications (such as security alerts and account updates) may continue to be sent.

10 Changes to This Policy

ktx8 reserves the right to amend or update this Privacy Policy from time to time. If any significant changes are made, we will notify you in the following ways:

• By publishing a notice on the website
• By sending a message to your registered email address
• By updating the "Last Updated" date at the top of the page

If you continue to use our services after any changes, it will be assumed that you have accepted the updated Policy.

11 Withdrawal of Consent

You may withdraw your consent at any time. Please note that withdrawing consent may mean:

• Certain services may no longer be available to you.
• Any data processing carried out prior to withdrawal of consent will remain valid.
• Data processing carried out on the basis of legal obligations may continue.

To withdraw consent or request account closure, contact us at [email protected].

12 Responsible Gaming & Data Protection

ktx8 monitors user gaming behaviour to ensure responsible gaming. This monitoring is carried out entirely for the purpose of protecting users' interests. If a user's gaming pattern appears to be at risk, we may proactively reach out to offer support.

To learn more about our responsible gaming policy, visit the Responsible Gaming page.